Access for all

We’re working to make sure everyone can use the PAVS website.


This accessibility statement applies to the PAVS website

PAVS works hard to ensure that its website is accessible to a wide audience. We listen and respond to feedback and follow established standards for design and accessibility.

We’re helping our website visitors by:

Making sure the PAVS website meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

The PAVS website has been built so that as many PAVS visitors as possible can use it. You should be able to:

  • Zoom in, without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader.
  • Our brand colours have been chosen to help make webpages easy to read.

We know that some people have trouble with reading text on certain colours. You may be able to use your own colours with your browser.

The PAVS website uses cascading style sheets for visual layout.
If your browser or browsing device does not support style sheets, the content of each page is designed to be still readable.

Supported Browsers and Mobile Devices

We’ve made the PAVS website text as simple as possible to understand. Please note that this website may not function correctly if you are using an older browser e.g. Internet Explorer. So it’s recommended that you use newer browsers like Google Chrome or Microsoft Edge.

If you need extra help in using computers, the web and assistive technology, we recommend you visit the site BBC My Web My Way. This site has videos and information to help you use the accessibility features of your computer and how to make it easier to use the web.

How accessible is the PAVS website?

The PAVS website is partially compliant with the WCAG version 2.1 AA standard, due to the non-compliances listed below:

Non-accessible content

The content listed below is non-accessible for the following reasons:

Discernible text in links (we tend to use “click here”, “learn more”, etc instead of what the link is).
Incorrect heading levels and skipping heading levels. Examples are H1 and then the next is a H3.
Not all content is useable by keyboard-only users.

Reporting accessibility issues

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, get in touch below:

Telephone 01437 769422 (The office phone line is open between 10am and 2pm each day)

Our generic email is
Alternatively you can send a message to us on the form below.

Preparation of this accessibility statement

This statement was prepared on 12th October 2022.

Helpful websites

The websites below offer advice on making your device easier to use if you have a disability. Please note that PAVS is not responsible for content on these sites.

Please tell us if you’ve come across any accessibility issues which would help improve the PAVS website

Equalize Digital Accessibility Checker

How to contact us

See our list of staff contact details and make direct contact with the person you need.

Alternatively our office phone line is open between 10am and 2pm each day on 01437 769422

Our generic email is

Registered Office: 36/38 High Street
Haverfordwest, Pembrokeshire SA61 2DA

Office Hours

Our staff are now working in a hybrid way which means they may not be in the office, but working from other venues or home working. Due to changes in the way we now work, we are not holding meetings or running training events in person from our premises. However, if you wish to meet with a member of staff then please email them directly or call their business mobile number. The staff contact list is kept up to date with the most recent information.

If you do need to call at our premises, we have an intercom system at our front entrance, so just ring the bell and wait to be answered by one of the team. From 9.00am to 5.00pm Monday to Thursday and 9.00am to 4.30pm on a Friday (except on Bank Holidays) there will be someone there who is able to answer you. If you are just delivering mail, then please use the letter box on the front door.

Thank you for your ongoing support.

Coastal Blue Graphic for PAVS