Regional Working

Each County Voluntary Council has one or more Circuit Riders working out of their local office, with a central support team in Pembrokeshire. An ICT telephone Helpdesk support service is provided by the entire team. This uses a central number which is re-routed to the teams' mobile phones.

The project piloted a range of mobile working technologies to enable team working and provide coherent support across a disparate geographical area.

Appendix 2 of the Full Report contains a comprehensive review of the technologies used in the pilot.
Read the Communications Report: Cymraeg | English

Regional Working - Scenarios & Solutions

Collaborative Working
Remote Working
Group Support

Please view our Regional Working video to see how the team uses technology to deliver the service. The video highlights how web office software can enable separate organisations to work together effectively and efficiently.

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