Pembrokeshire Carers Information and Support Service

Carers in Pembrokeshire now have a dedicated service, providing information and support to help them in their caring role.

The service is provided by Hafal Crossroads, an organisation that has over 25 years experience of supporting Carers in Pembrokeshire. We recognise that each caring situation is unique and Carers have many different needs. Our friendly and experienced team understand what it's like to be a Carer and can give you information and advice to help you in your caring role.

3 out of 5 of us will become a Carer at some point in our lives and, whether you need information, support or just someone to talk to, we are here for you.

Pembrokeshire Carers Information and Support Service is the first point of contact for Carers over the age of 18 and Carers registering with the service can access any, or all, of the following :

Carers Drop-in Centre

Carers are invited to call in to pick up information and have a chat any time between

 9-5 Monday to Friday in our offices at :

Crossroads House, 37 Merlins Hill, Haverfordwest, SA61 1PE

Carers Information Pack

This pack provides Carers with basic information about support and services available that might help them in their caring role.

Carers Gazette

A quarterly newsletter containing news, information and articles of interest to unpaid Carers.

Download your copy here: www.hafal.org/crossroads

Carers Emergency Back-up Scheme

A card designed to fit in a purse or pocket, containing a 24hr contact number, identifying the carrier as a Carer and alerting others to the fact that someone relies on them for care and support. 

In the event of an accident or emergency, a call to the emergency response service will ensure that care support is provided at home until the Carer is able to return home or other arrangements can be made.

Carers Recognition Card

Available with or without the Emergency Care card, this card identifies the carrier as an unpaid Carer and allows them to benefit from discounts offered by local businesses and retailers, and access the Pembrokeshire Passport to Leisure scheme, which gives unpaid Carers a discount on activities on offer at all leisure centres in the county. 

Carers Outreach Service

Face to face appointments can be arranged in the community or at home, for Carers who'd like to discuss their situation with an experienced adviser who can provide information on a wide range of topics, including:

• Carers Rights
• Respite care and practical supprot
• Legal advice
• Benefits and financial advice
• Community and Carers support
• Grant funding
• Employment and training
• Support groups

And other services that may help unpaid carers and their families

To find out more, please call 01437 611002 or email PCISS@crossroadsmww.org.uk

You can also follow us on Twitter: @PCISS11

Some useful websites for Carers:

Pembrokeshire Carers Information and Support Service - further information here

Carer drop-in outreach support sessions from Crossroads Care are available at the following GP surgeries too - timetable here – you are welcome to drop by for advice and support.

Pembrokeshire County Council

English

Hywel Dda University Health Board

English

Welsh

Young Carers

Action for Children run the Young Carer service in Pembrokeshire.

Website here Tel: 01437 761 330 Email: admin@pembsyc.org.uk

Carers Wales

Carers Wales is an organisation working for a better deal for Carers in Wales.

They have a web site with useful details of financial and practical help and events.

Carers Rights Guide. Download a copy here and financial support here

Information to help Carers who might be wanting to return to work here 

Carers Trust

Carers Trust  works to improve support, services and recognition for anyone living with the challenges of caring unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

NHS Choices has a section for Carers with information and advice

Confidential advice for Carers - 0300 123 1053

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